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Returns & Exchanges

We have a 14 day return or exchange policy. For online orders, this period starts from the date the order is delivered. We don't accept returns or exchanges after this period.

In order for a return or exchange to be eligible, the item(s) must be, unworn and unused, with all tags and with the original packaging. The receipt for proof of purchase is required.

Please note we do not accept returns or exchanges on hats due to hygiene guidelines, sale items or orders placed with a discount code.

Please contact info@houseofdoosey.com to make a return or exchange.

We aim to have all orders processed and dispatched within 24 hours.

Australia

Free standard shipping on orders over $150 AUD

Standard (Delivered in 2-5 business days) $10 AUD
Express (Delivered in 1-2 business days) $15 AUD

International

The below international shipping rates are an estimate, accurate rate will be calculated upon checkout.

For all US orders duties will be charged at checkout and all orders sent duties are paid to ensure a smooth delivery experience with no hidden costs.

All EU, UK & ROW duties & taxes are covered by us.

Standard (Delivered in 7-21 days) $30 AUD
Express (Delivered in 3-7 days) $60 AUD

For all enquiries or support with your order please email us at info@houseofdoosey.com and we will be available to assist you.

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